Sierra Studios: Tribes 2

For customer service inquiries, including disk replacement and warranty questions, please contact Sierra's Customer Support. For technical support questions, including installation and hardware compatiblity questions, please contact Sierra Technical Support.

You can also find immediate answers to many popular customer service questions, including information regarding Sierra's No-Risk Guarantee, online on the Sierra Customer Service Website 24 hours a day.

Alt-Tab can cause window blackout in Win95/98SE after shifting from full screen to windowed mode
This issue manifests after you have set TRIBES 2 to play in windowed mode. If you then Alt-Tab out of the game and back in again, the game window will not refresh, thereby leaving the area inside the window completely black. You can work around this issue by cycling the multi-task again: Alt-Tab to the game icon and then all the way through your application icons a second time without stopping until you reach the game icon once again. The game should refresh normally at this point.

Tribes 2 First Aid Utility (Version 2)
A small percentage of PC hardware combinations will produce an incomplete installation of Tribes 2. The main symptom of an incomplete installation is an abrupt interruption of gameplay when a required resource cannot be found. The Tribes 2 First Aid Utility can be used to detect and fix incomplete installations.

Testing has shown that the following video card and driver combinations offer the best performance with Tribes 2. We are working closely with these vendors and will update this page frequently with the latest information on any known issues. Check back often, or call the manufacturer directly if you continue to have problems running Tribes 2.

TNT: Det 6.50 (Runs best in D3D)
TNT2: Det 6.50 (Runs best in OpenGL)
Vanta: Det 6.50 (Runs best in D3D)
GeForce: Det 6.50 (Runs best in OpenGL)
GeForce2 (all): Det 6.50 (Runs best in OpenGL)
Voodoo 5 & 4 : 1.04.00 (Runs best in OpenGL) Note: Some folks have said that you need to use the November release of these drivers...not the February release. This MAY have something to do with the UE problem. Try it out if you are having that problem.
Voodoo 3 : 1.07.00 (ONLY runs in D3D)
Voodoo 2 : 3.02.00 (ONLY runs in OpenGL)
Matrox G400 & G450 : w9x_623 (runs well in both D3D & OpenGL...not much difference, slightly better in OpenGL)
Diamond Viper II : w9x_95103 (ONLY runs in OpenGL and not at all on Win95B
ATI Rage 128 & 128 Pro : 4.12.6269 (runs best in OpenGL and not on W95B at all)
ATI Rage Fury Maxx : 4.11.01.7925 (runs best in OpenGL)
Permedia 3 : 21070825 (Runs best in D3D)
PowerVR Kyro 3 : OEM Drivers (ONLY in D3D)

Sierra offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. A touch-tone telephone is required.

Free round-the-clock assistance is also available online through Sierra's Interactive Knowledge Base. If you prefer, contact us directly via email.

To replace your Tribes 2 CD please send only the CD and a copy of your dated receipt, if less than 90 days after purchase. After 90 days please include a US $10 handling fee along with the game CD. (UK customers please include Ł6). For documentation, please include a US$5.00 handling fee and a photocopy ONLY of the game. Please include payment with your request. Sorry, no credit cards.

North America
Vivendi Universal Interactive North America
Fulfillment Department
4247 S. Minnewawa Avenue
Fresno, CA 93725

United Kingdom
Vivendi Universal Interactive
2 Beacontree Plaza
Gilette Way
Reading, Berkshire
RG2 OBS United Kingdom

Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt file found on the game CD, and is also available during the install of the game.

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