Sierra's Customer Service department is able to assist your questions regarding Throne of
Darkness, including disk replacement and warranty service, via email at
support@sierra.com.
You can also find immediate answers to many popular customer service questions,
including information regarding Sierra's No-Risk Guarantee, online on the
Sierra Customer Service Website 24 hours a day.
The best place for the hints and strategy tips can be found on the official Throne of
Darkness forum. Sorry, we're unable to provide hints through our customer service
and technical support areas.
Sierra offers a 24-hour automated technical support line with recorded answers to the
most frequently asked technical questions. A touch-tone telephone is required.
North America
+1 (425) 644 4343
United Kingdom
+44 (0)118 920 9111
France
+33 (01) 46 01 46 50
Germany
+49 (0) 6103 99 40 40
Spain
+34 (1) 91 383 27 60
Free round-the-clock assistance is also available online through Sierra's Interactive
Knowledge Base. If you prefer, contact us directly via email.
To replace your Throne of Darkness CD please send only the CD and a copy of your
dated receipt, if less than 90 days after purchase. After 90 days please include a
US $10 handling fee along with the game CD. (UK customers please include £6).
For documentation, please include a US$5.00 handling fee and a photocopy ONLY of
the game. Please include payment with your request. Sorry, no credit cards.
North America
Vivendi Universal Interactive North America
Fulfillment Department
4247 S. Minnewawa Avenue
Fresno, CA 93725
United Kingdom
Vivendi Universal Interactive
2 Beacontree Plaza
Gilette Way
Reading, Berkshire
RG2 OBS United Kingdom
Sierra's end user license agreement, limited warranty and return policy is set forth
in the EULA.txt file found on the game CD, and is also available during the install
of the game.
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