support

Sierra is committed to delivering the best experience possible. This page includes information you may find helpful, including links to regular product updates, free downloadable add-ons, and helpful customer and technical support information.


    updates


Half-Life: Opposing Force 1.1.0.6 Update  Added March 14th, 2001
Size: 18.8 MB
The update contains a variety of new features and fixes. Please see the readme file for a list of changes.

This update is also available from the following websites. If you would like to become a download partner, please contact the webmaster.


Half-Life: Opposing Force Maps  Added January 2000
Size: 1.0 - 1.5 MB
These popular Half-Life multiplayer maps have been updated with special weapons unique to Half-Life: Opposing Force. Click on the file names below for download and installation instructions.

Frenzy Map
Crossfire Map
Undertow Map
Bounce Map
Subtransit Map


    customer support

Sierra's Customer Service department is able to assist your questions regarding Half-Life, including disk replacement and warranty service, via email at support@sierra.com.

You can also find immediate answers to many popular customer service questions, including information regarding Sierra's No-Risk Guarantee, online on the Sierra Customer Service Website 24 hours a day.

    technical support

Sierra offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. A touch-tone telephone is required.

North America
+1 (425) 644 4343

United Kingdom
+44 (0)118 920 9111

France
+33 (01) 46 01 46 50

Germany
+49 (0) 6103 99 40 40

Spain
+34 (1) 383 2623

Free round-the-clock assistance is also available online through Sierra's Interactive Knowledge Base. If you prefer, contact us directly via email.

    disk and manual replacement

To replace your Half-Life or Half-Life: Opposing Force CD please send only the CD and a copy of your dated receipt, if less than 90 days after purchase. After 90 days please include a US $10 handling fee along with the game CD. (UK customers please include £6). For documentation, please include a US$5.00 handling fee and a photocopy ONLY of the game. Please include payment with your request. Sorry, no credit cards.

Vivendi Universal Interactive North America
Fulfillment Department
4247 S. Minnewawa Avenue
Fresno, CA 93725

United Kingdom
Vivendi Universal Interactive
2 Beacontree Plaza
Gillette Way
Reading, Berkshire
RG2 OBS United Kingdom


    warranty and legal information

Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt file found on the game CD, and is also available during the install of the game.

    website feedback

Contact the webmaster with your feedback and suggestions for this site.